DHPro, a division of Lairimar Corporation, is committed to maintaining the accuracy and confidentiality of your personal information while protecting your privacy. DHPro has adopted the following Ten Privacy Principles which, together with applicable legislation, govern our actions as they relate to the use of member and subscriber personal information.
Ten Privacy Principles
Principle 1 – Accountability
Principle 2 – Identifying Purposes
DHPro and those designated or contracted to act for or on our behalf, will identify the purposes for which personal information is collected at or before the time the information is collected. Information collected is used primarily to determine an individual’s entitlement to DHPro’s services. In addition, this information may be used to:
- Understand our member and subscriber desires for products and services.
- Develop, enhance or improve DHPro products and services.
- Inform individuals about DHPro products and services that we believe may be of interest to them.
- Enable individuals to customize the presentation of our services to better meet their needs including receptivity to third party promotions or release of insurance coverage information to regulatory bodies.
DHPro routinely collects anonymous, non-personal information through our Web servers. This information is not associated with or traced back to a specific individual. Gathered electronically, this information includes the type of Web browser used, the level of encryption a browser supports and the Internet Protocol (IP) address. This information may be used for research and analytical purposes, to examine how the Web site is being used and to determine how it can be improved.
DHPro also uses two types of cookies. Session cookies, which are temporarily stored in your computer’s memory, allow you to gain access to pages you requested prior to being signed in. Persistent cookies that are permanent lines of text that are saved on your computer store your encrypted user name and password so that you won’t have to type it in each time you access our site. A persistent cookie is only set if you click on “Remember my sign-in information.”
Principle 3 – Consent
Principle 4 – Limiting Collection
Principle 5 – Limiting Use, Disclosure and Retention
DHPro will use or disclose your personal information for the purposes for which it was collected, except with your consent or as required or permitted by law. DHPro will retain your personal information as long as necessary for the fulfillment of those purposes, subject to reasonable legal limitation periods, statutory or regulatory retention requirements and legitimate business requirements.
Principle 6 – Accuracy
DHPro will use reasonable efforts to maintain your personal information in as accurate, complete and up-to-date form as is necessary for the purposes for which it is to be used, in compliance with applicable legislation.
Principle 7 – Safeguarding Member and Subscriber Information
DHPro places security safeguards appropriate to the sensitivity of the personal information in order to protect member and subscriber personal information from unauthorized access, improper use and accidental destruction or loss.
Principle 8 – Openness
Principle 9 – Access to Personal Information
Members and subscribers may request a copy of their personal information held by DHPro by making a request to the Chief Privacy Officer. Upon acceptable proof of identification, individuals may verify the accuracy and completeness of their personal information, and may request that it be amended, if appropriate, as provided by applicable legislation.
Principle 10 – Member and Subscriber Privacy Complaints and Suggestions
Please contact DHPro’s Chief Privacy Officer with any questions or inquiries with respect to the privacy principles outlined above or about DHPro’s privacy practices.